Establishes and maintains training and development procedures to ensure superior guest service standards are achieved.Understands vision and department objectives, standards, guidelines, and budget to achieve effective supervision of department.Supervises all Hard Rock Hotel & Casino Sacramento at Fire Mountain food outlets, and kitchen personnel.
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)Ĭreates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
